Legal and Compliance

Terms & Conditions

These Terms of Use outline the terms and conditions governing your use of our services, establishing a legal framework for your interactions with Zeply Global ME FZCO. Please carefully read and understand this Agreement before proceeding. You agree and understand that by signing up to Zeply Global ME FZCO through www.deusxpay.com or any of our APIs (collectively the “Site”), you are agreeing to enter into this user agreement (the “Agreement”).

Virtual Asset Standards

In the dynamic landscape of Virtual Assets (VAs), responsible management and adherence to regulatory standards are paramount. Zeply Global ME FZCO has developed its Virtual Asset Standards based on the regulations of VARA – a comprehensive blueprint meticulously designed to guide the evaluation and management of VAs in alignment with regulatory requirements and industry best practices.

Complaints Handling Procedure

Ensuring our clients have access to timely and high-quality support on the platform is a top priority for our company. To ensure ongoing customer satisfaction, Zeply Global ME FZCO implements a straightforward and reliable complaints-handling procedure. Should you have any complaints, please see the document below on what next steps you can take to address your concerns.

Risk Statement and Public Disclosures

Zeply Global ME FZCO does not and will not offer, promote or provide any financial advice, investment or financial product advice, or any other regulated activity. Any information provided by Zeply shall not be considered as such.

Anti-Bribery and Corruption Policy

Zeply Global ME FZCO is committed to conducting business in an honest and ethical manner and has a zero-tolerance approach to Bribery and Corruption in all of its relationships and business dealings. A zero-tolerance approach means Zeply Global ME FZCO is committed to the prevention, deterrence and detection of bribery and corruption.

Responsible Individuals

As per the requirements outlined in Rule V.A.3 of the Market Conduct Rulebook and Rule I.B.1 of the Broker-Dealer Rulebook of Dubai’s Virtual Assets Regulatory Authority, Zeply Global ME FZCO is required to make certain disclosures regarding the leadership of the Company.

The responsible individuals of Zeply Global ME FZCO are as follows:

Leago Papo

Tristyn Coetsee

Hylton Crous

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